Swan Pilates – Terms & Conditions

1. Insurance and Liability
Swan Pilates is fully insured with appropriate professional and public liability cover. However, all participants join classes at their own risk. By attending a class, you acknowledge that you are fit to participate and that Swan Pilates cannot be held responsible for any injury, loss, or damage sustained during classes.

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2. Health and Safety – PAR-Q and Informed Consent
All participants must complete an industry-standard PAR-Q (Physical Activity Readiness Questionnaire) and sign an informed consent form prior to taking part in any Swan Pilates class, whether group or private. This ensures your safety and allows the instructor to provide appropriate modifications if needed.

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3. Refund and Cancellation Policy

• Group Sessions: Once booked, group exercise sessions are non-refundable unless the instructor cancels the class.

• Private or Group Session Cancellations by Instructor: In the event that the instructor cancels a class (group or private), Swan Pilates will offer two alternative options for a catch-up session or alternative class times.

• Participant Cancellations: Refunds or reschedules will not be issued for participant cancellations unless otherwise agreed at the discretion of the instructor. 

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4. Disclosure of Special Educational Needs (SEN) or Medical Conditions
We welcome participants with SEN or other specific needs. However, all relevant information must be fully disclosed in advance to ensure we can provide a safe and supportive environment. Swan Pilates reserves the right to decline participation if a disclosed or undisclosed condition poses a safety risk to the participant or others.